Frequently asked questions

What is our address?

You can find The Green at: Netherton, Upton Cross, Liskeard, Cornwall, PL14 5BD

Telephone: 01579 362253

Email: planning@thegreencornwall.co.uk

Location

Directions to The Green

Travel Options

What are our BACS details?

Our BACS details are:

Sort code 40-28-22

Account 41442538

If you pay us by BACS please drop us an email to let us know so we can update your booking. 

See further details for guest payments on our: Guest Info Page

What is the bedroom configuration?

The bedroom configuration for the accommodation at The Green is as follows:

(All cottages have a shower over the bath, except in Cottage 5 where one bathroom is a shower over bath, the 2nd bathroom is a shower room – slight step up)

Cottages

www.thegreencornwall.co.uk/gallery/rooms-grounds/cottages/

Cottage One – sleeps 2 in 1 king room, 1 bathroom

Cottage Two – sleeps 4 in 1 king room and 1 twin room, 1 bathroom

Cottage Three – sleeps 4 in 1 king room and 1 twin room, 1 bathroom

Cottage Four – sleeps 4 in 1 king room and 1 twin room, 1 bathroom

Cottage Five – sleeps 6 in 2 king rooms and 1 twin room, 2 bathrooms

The House

www.thegreencornwall.co.uk/gallery/rooms-grounds/house/

The House – sleeps 12 in 3 king rooms, 2 twin rooms and 2 singles,

4 bathrooms

One of the twins and one of the singles are downstairs

The 4 bathrooms are as follows:

1 x Downstairs – Shower Room

1 x Upstairs – Shower Room

1 x Upstairs – Separate Bath & Shower

1 x Upstairs Ensuite – Separate Bath & Shower 

Optional Rooms (Not Included in Package)

www.thegreencornwall.co.uk/gallery/rooms-grounds/nggallery/rooms-and-grounds/bedrooms

Room Six – sleeps 2 in king room, free standing bath and walk-in shower

Room Seven – sleeps 2 in twin room and walk-in shower

Room Eight – sleeps 2 in king room and walk-in shower

Room Nine – sleeps 2 in king room and walk-in shower

Room Ten – sleeps 2 in fully accessible king room with wet room

 

Access Statements for the properties are on the website:  www.thegreencornwall.co.uk/access-statements/

Are there cots?

There are travel cots available in the House and Cottages – these are best suited for families.  Please advise the couple if you have any requirements so that we can make appropriate arrangements.  If using our cots,  you will need to provide your own mattress and linen for health and safety reasons.  Cots measure 63cm x 94cm.

Highchairs are also, again please ask the couple to request these in advance.

There is no charge for these facilities.

What are the check in & out times?

Please refer to the couple with regard to arrival and check-in times as these vary.

Check out is always 11:00am the day after the wedding.  Please be sure to check the property to ensure you  have all your belongings with you on departure.

Do you allow dogs?

A limited number of dogs are permitted at the venue.  Please consult with your couple before making any arrangements to bring your dog to their wedding as not everyone wishes to have dogs as part of their celebration.

If you need someone to look after your dog during the festivities, you might like to try :

Fern Lodge Boarding Kennels

or

Wedding Day Dog Nanny

or

A Pad for Paws

What bedding is supplied?

We provide all bedding including synthetic duvets and pillows. 

We also provide a bath towel and hand towel for each guest, toilet rolls and handwash.  

Please bring any other personal toiletries with you as required.

 

What appliances are in each property?

You can find full details on our: Guest Info Page

Is there a Welcome Pack?

You will find a small amount of tea, coffee, milk and sugar for your arrival.

Cleaning products, laundry products and tea towels are provided in the House and Cottages.

You may find some other useful details on our: Guest Info Page

Where do I get information about the key?

If you are a guest at a wedding, your key will be available directly from the couple at the time agreed with them for check-in.  If you need any other information about your stay, please see our: Guest Info Page

What are the office hours?

We are in the office from Monday to Friday from 9am until 4:30pm.  We are often in at weekends too.  If you would like to visit The Green please click on the following link: Arrange a Visit

Are there any shops nearby?

The closest supermarkets for supplies and fuel are :

Morrisons – Liskeard

Tesco – Launceston

Tesco – Callington

You can find Trevallicks Farm Shop & Tea Room between Upton Cross & Pensilva (travelling towards Liskeard) Trevallicks Farm Shop

What are the local taxi numbers?

Please find a list of local taxi numbers here: Local Taxis

Can I visit The Green prior to booking?

If you would like to arrange a visit we can organise an individual guided appointment, self tour or virtual visit.  Please contact us to organise a suitable date by email: relax@thegreencornwall.co.uk or online: Arrange a Visit

Please note that we cannot accommodate visits without appointments as we hold weddings throughout the week and we would not want to compromise anyone’s individual arrangements.