Frequently Asked Questions

Address – Our address is: The Green, Netherton Famhouse, Upton Cross, Liskeard, PL14 5BD
BACS details – Our BACS details are Sort code 40-28-22 Account 41442538. If you pay us by BACS please drop us an email to let us know so we can update your booking.

Bedroom configuration –
Number 1 sleeps 2 in 1 king room, 1 bathroom
Number 2 sleeps 4 in 1 king room and 1 twin room, 1 bathroom
Number 3 sleeps 4 in 1 king room and 1 twin room, 1 bathroom
Number 4 sleeps 4 in 1 king room and 1 twin room, 1 bathroom
Number 5 sleeps 6 in 2 king rooms and 1 twin room, 2 bathrooms
The House sleeps 12 in 3 king rooms, 2 twin rooms and 2 singles, 4 bathrooms (one of the twins and one of the singles are downstairs)

Cots – There is a travel cot in each property. You should bring your own cot bedding.

Check in – Check in time is 3pm

Check out – Check out time 10am

Dogs – All properties except Number 3 and Number 4 are pet friendly

Dog-free – We keep Number 3 and Number 4 free from pets to accommodate guests with allergies.

Duvets – We have feather duvets as standard. If you need synthetic please let us know before you arrive.

 

Feathers – We have feather duvets and pillows as standard. If you would like synthetic please let us know prior to arrival.

Freezers – All our properties have freezers.

Iron – There is an iron in each cottage.

Ironing board – There is an ironing board in each cottage.

Key information – The key information will be emailed to the person named on the booking in advance of your stay.
Laundry facilities – All our properties have laundry facilities.
Office Hours – We are in the office from Monday to Friday from 9am until 4.30pm. We are often in at weekends too. If you would like to visit The Green please ring us for an appointment.
Pillows – We have feather pillows. If you would like these replaced with synthetic please let us know prior to arrival.
Shops – There is village shop and Post Office in Upton Cross.

Supermarkets – There is a Tescos in Callington, a Morrisons in Liskeard and a Waitrose at Saltash.

Supermarket delivery – Most major supermarkets will deliver. Please arrange for your delivery for after your arrival.

Tumble dryers – All our properties have tumble dryers.

Taxis –  Anthony – 07788900222, Caradon Cabs – 07841993776, Quick Cabs – 01579 348525, Any time – 01579 346607

Visits – If you would like to visit us prior to your arrival date then please don’t hesitate to contact us to arrange an appointment.
Washing machines – All our properties have washing machines and tumble dryers.

Welcome pack – We provide tea, coffee, milk and sugar for your arrival. We also provide all cleaning products, laundry products and tea towels.